traveline News

Draft traveline News : March 2006

sample text to demonstrate the kind of news that can be sent by each region to interested users of the traveline internet sites

Your Journey is Personal

You need information uniquely relevant to your intended journey. The start, destination, and the time of the journey are rarely shared by others. Although the traveline service receives over 100,000 enquiries every week on the internet and another 83,000 callers on the telephone, the response you receive is individually prepared.

The information will not favour one operator or another. The costs of providing traveline are met by the transport operators, large and small, and the local authorities so regular checks are carried out to ensure that the information provided is impartial, and the best available to match what you ask for.

Can I use traveline to plan my summer holidays?

You may have only used your local traveline service to plan journeys close to home. However traveline has a national coverage and you can zoom into another part of the country and begin to discover how to get about there by public transport. The journey planners in other regions may look a little different from the one you are used to but each operates in a similar way. You put in where you want to go from and to, select the date and time and then press, Go, Enter or Submit.

On the telephone you can phone the usual number and you will either hear a menu for different parts of the country or the agent you speak to will put you through to the relevant region if they do not have all the information themselves.

Because timetables are liable to change, traveline will only let you look so far ahead. If the dates you require are not available you can still get an idea of the travel options that will be available by chosing an earlier date for the same day of the week. You will then be able to replan your journey nearer the time.

Traveline will follow you as you travel around the UK. www.traveline.org.uk or 0870 608 2 608 will be there to give you the local information.

Do you have Special Needs?

Was the traveline information right for your needs and made available in a way that you could ask the questions and receive the reply?

traveline has a Disability Discrimination Act policy and wants to remove barriers to getting public transport information. Where it is reasonable to do so it aims to include relevant information about the suitability of public transport facilities for people with differing levels of ability. Please give feedback on how these issues affect you by contacting your traveline regional manager.

traveline reduces Stress

You have got to the bus stop. There is lots of traffic. What was the bus number again? traveline will tell you not only the bus number and when it leaves but also who is the operator and where the bus is going to. It is worth noting down this extra information as it can help you keep a look out for your bus.

This also works for trains and at the station some electronic screens may only list the departure time and the ultimate destination of the train. So if you know where the train is going you will find the right platform more easily .... leaving plenty of time to do your deep breathing exercises.